FAQ


Frequently Asked Questions

Where can I track my order?


Grab your waybill number that has been sent to you and enter it on thecourierguy.co.za tracking site.

Track now

How long does it take to ship my order?

We make use of thecourierguy.co.za for all our deliveries.

Depending on where you are.
– Main Centre (Overnight Shipping)
– Outlying Areas (1 to 3 business days)

When will we have an online store?


Our online store is currently still under construction and is expected to launch soon.

Are our products safe to use?


Please note our product warnings:
– Keep out of reach of children
– Flammable
– Keep away from heat and flame.
– Do not apply to irritated or broken skin.
– Discontinue use if a rash develops.

Are our products tested on animals?


Our products have not been tested on animals in any way.

Does perfume have an expiry date?


The composition might change over time. We recommend using your fragrance within 3-5 years.

Where can I store my perfume?


In a dark place that is not impacted by humidity or extreme changes of temperatures. The bathroom or car is not ideal.

Where should I apply my fragrance?


Perfume is activated by body heat hence why you should apply perfume on your skin or pulse points (inside of wrist and on the neck)

What are unisex perfumes?


In general, all perfumes are unisex. It is up to the wearer to decide how they would like to smell and what they want to add to their collection.

Why does perfume smell different on the skin?


Every person has a different skin PH and also lead different lifestyles. This can have implications on how your perfume smells on your skin in comparison to someone else.


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